Us recall
PRODUCT RECALL INFORMATION
Selfie Craft Co; Colour in Children’s Pajamas
Quality and fun are the basis of our brand’s ethos, providing children with a creative outlet and allowing them to experience a huge sense of pride and enjoyment when being allowed to wear what they have made! Just as important is safety; our products are rigorously tested to ensure we provide our customers with safe products.
Despite the due diligence and care we have taken, we have received a notice from the CPSC that our pyjamas do not meet the children’s sleepwear flammability testing requirements within the USA ONLY. This is because the pyjamas measurements deem them out of scope to be classed as ‘tight fitting’.
Working closely with the CPSC, we have issued a product recall on the affected lines of pyjamas. In the interests of safety, customers who purchased the affected lines of pyjamas must stop using them immediately and destroy them.
We are very sorry for any inconvenience this may have caused, and appreciate that children may be disappointed that their pyjamas will have to be destroyed. For this reason we will be offering customers a refund for the purchase price via PayPal.
FAQs:
Why are the pajamas being recalled?
These pyjama sets fail to meet the tight fitting sizing requirements for the USA and pose a risk of burn injury as a sleepwear item.
Can I choose to keep the pajamas?
No, sorry, please stop using the garments and destroy them.
How will I be recompensed?
Once you have filled out the recall form below and provided the information requested, if your product meets the criteria, you will receive a refund for the purchase price via PayPal. To be eligible for a refund, you must upload the original receipt, a photo of the cut up top, and a photo of the cut up bottom.
How do I destroy the garment?
Cut the top in half, both horizontally and vertically, and take a photo. Cut the bottoms in half, both horizontally and vertically, and take a photo. The destroyed pyjamas can be disposed of at a local landfill site for recycling.
What if I have another question?
Please email info@selfiecraft.co.uk or call toll free 1 (800) 423-4618 Monday to Friday 9am – 12pm EST. Please note that we are a UK based company.
Have any incidents been reported?
No, thankfully, not a single one.
Read the press release.
